What our clients say about us

All ratings shown below are from people who have travelled with us. Good or bad, reviews are published on the site, provided they respect our editorial charter.

5/5

Kenya

Pru - London

Published on 05/02/2024

We had the most wonderful holiday! Starting with our arrival in a tiny plane at Lewa I felt like Denis Finch-Hatton. The lodge was so lovely and our safari guide, Zion, was just superb. He found all the animals we hoped for and each evening took us to an exquisite spot for gin and tonics. Manda Bay was enchanting. Our rondavels were luxurious and we were looked after royalty, including dinner on the beach by candlelight. We hired a dhow to go fishing and another day to go snorkelling. Arriving eventually in Nairobi for our return, we were met by Melanie the concierge and taken to the Shereton for dinner which was a great improvement to dining at the airport. She looked after us beautifully. Now it is lovely to be home though pretty chilly. I cannot thank you and your team enough for organising everything so well. A triumph.

4/5

Sri Lanka

Laura - London

Published on 24/01/2024

I felt Frances really listened to us and made fantastic suggestions for us. The children and us loved playing cricket and surfing.

5/5

Kenya

Mitchell - London

Published on 24/01/2024

Charlotte was a huge proponent of us staying at Loisaba. We had never heard of it previously. This was by far the highlight of our honeymoon - a magical place and fantastic accommodation. We are very grateful to her for encouraging this option! Overall, we had a pleasant experience working with Original Travel and with Charlotte. As two people who do not typically use a travel agent or service, but travel frequently, it was a treat. Loisaba Tented Cam was world class, 10/10. Truly one of the best places we have ever stayed. The accommodations are luxe and the staff are incredibly attentive and warm. The food was also an unexpected highlight - absolutely delicious at every meal. We sincerely hope to return here one day! The Palms in Zanzibar was exquisite. The property is so beautiful and well appointed. The villas are massive. Having the private beach cabana for each villa is an excellent touch. This is the perfect spot for a honeymoon. Quiet, romantic, relaxing. The service was attentive and accommodating. The food was so fresh and so tasty. Again, we sincerely hope to return one day!

5/5

Egypt

Gillian - London

Published on 24/01/2024

We had a wonderful time in Egypt and all the arrangements worked very well. The Old Cataract hotel was very special, the newly refurbished modern block, where we were, was very comfortable. We not only had lovely views over the Nile, but also of the old hotel. The Hilton in Luxor was also a wonderfully quiet and spacious place to relax and enjoy our last night. We were very happy not to be in the hullabaloo of down town Luxor. The SS Sudan was wonderful, we were very well looked after. The food and all services were excellent. We were very glad that you suggested/insisted that we took the Agatha Christie suite. We felt very privileged to have the splendid panoramic views and extra space. All our visits from the boat were very well guided by Ead, I think there were about ten of us in the English speaking group, which was fine. Very many thanks once again to you and your team, for putting together what was a very successful holiday for the four of us. Thank you also for the lovely edition of Death on The Nile that you sent prior to our departure. I will treasure it as a memory from our holiday in Egypt.

5/5

Egypt

Sheila - Egypt

Published on 22/01/2024

It was the most memorable holiday of our lives

5/5

Egypt

Richard - London

Published on 15/01/2024

It really was the trip of a lifetime.

5/5

Tanzania

Cecilia - London

Published on 08/01/2024

We had the most amazing time in Tanzania, it really was so special, thank you so much for organising such an amazing trip. Jabali ridge was incredibly special. They went above and beyond to look after us and it definitely will remain one of my favourite places I’ve been. I really can’t say better things about the hotel and the staff. The chef was truly incredible and so considerate about all of our requests. Zanzibar was also beautiful, and the staff again were just impeccable. Hotel was stunning and it was all round an amazing week. Thank you so much for organising our sunset dhow, it was such a treat and was a highlight of the trip. Really appreciate all your help and thanks again for the best holiday.

5/5

Seychelles

Simon - London

Published on 21/12/2023

Good expertise and advice on location. Great response to Covid delays. Great app. Great reaction and faultless response to a flight delay and missed connections. So really excellent/outstanding! Loved the app; good and commendable use of technology and also real time updates as our itinerary changed due to delays. Céline the concierge was quite simply outstanding in every respect, before arrival, dealing with delays, and looking after us in Mahe. Alphonse diving simply superb (fish life and healthy corals). Effectively private diving as only me/us on the boat. Sailfish snorkelling and witnessing turtle nesting and laying her eggs on the beach pretty special.

5/5

Egypt

Simon - London

Published on 21/12/2023

We were supported brilliantly at every stage of the trip. SS Sudan is the perfect way to see the main sights on the Nile. A special mention for Yara the Concierge in Aswan. She was the definition of going above and beyond in customer service. Thank you.

4/5

USA

Joanna - London

Published on 13/12/2023

Our road trip was well planned by Original Travel. All the hotels were really lovely, exactly as we wanted. Thank you.