Client Reviews - Page 5

– Original Travel –

What our clients say about us

All ratings shown below are from people who have travelled with us. Good or bad, reviews are published on the site, provided they respect our editorial charter.

5 / 5

Egypt
Douglas - Virginia

Published on 17th April 2025

Lucy was extremely knowledgeable about Egypt. She gave us a lot of options, great suggestions and guided us so we would get the most out of our trip. She was a pleasure to work with. Communication was outstanding from the entire team in Egypt. The trip of a lifetime! Our days on the Nile aboard the SS Sudan were the highlight. Our guides throughout the trip were excellent - extremely knowledgeable, friendly and passionate about the history of their country.

See all our Egypt trips
5 / 5

Colombia
Dominic - London

Published on 17th April 2025

The Concierge was able to very quickly make new arrangements in the event of cancellations, etc. We felt confident that we were in very capable hands. The Original Services make the trip effortless. The guides and ground handlers were outstanding.

See all our Colombia trips
5 / 5

Japan
John - Durham

Published on 17th April 2025

We were incredibly impressed by Frances' enthusiasm and empathy as well as her professionalism and efficiency. The Concierge was easy to access and always responded promptly. A once in a lifetime experience. We were lucky with the weather but the logistical planning, the accommodation, the trips and the restaurant recommendations all proved to be first class.

See all our Japan trips
5 / 5

Japan
Nicola - Oxfordshire

Published on 15th April 2025

All the travel documents, tickets and guides were brilliantly done and very helpful. I really appreciated having a phone call with Holly before our trip to go through everything. The travel plans were incredibly well thought out, and we adored each of the destinations. The temple stay in Koyasan was particularly wonderful, and perfectly timed within our trip to give us a pause to reflect. There were many memorable moments!

See all our Japan trips
5 / 5

USA
Caroline - Angus

Published on 15th April 2025

David really listened to what we wanted and he put an amazing itinerary together. We booked our trip almost a year in advance and David went through everything with us just before we were due to leave, even remembering that one of our group was celebrating his 50th birthday during our trip. It was a fabulous and varied trip. The Dossiers were very helpful and it was reassuring to have the Concierge as a contact - very impressed. Having the eSIM was an extra bonus.

See all our USA trips
5 / 5

Guadeloupe
Lois - Suffolk

Published on 14th April 2025

Patrick was responsive and listened to what we wanted. The Concierge, Caroline, was really helpful and responsive and gave us great recommendations. We were particularly impressed with the great work Henrietta did to get us to CDG airport when Heathrow was closed - as a result our journey to Guadeloupe was smooth and easy. The travel app works very well and we loved visiting the various islands. Probably the trip to the Earth Islands was a highlight.

See all our Guadeloupe trips
5 / 5

Mexico
Julian - New York

Published on 14th April 2025

Henrietta was fantastic! The Concierges Audrey and Jean-Paul were so helpful throughout our trip. Memorable moments include snorkelling with sea turtles, releasing baby sea turtles,and food and street art tours. Thank you for an amazing trip!

See all our Mexico trips
5 / 5

Japan
Rosalyn - Northumberland

Published on 11th April 2025

Joyce took on board everything I told her and came up with an itinerary that included everything I hoped to see and do - plus more. I was so impressed. I loved the app and used it frequently. What a dedicated Concierge team - they were an absolute dream and I'm not sure I can go anywhere without them in the future. Joyce is a real credit to your company and managed to bring together so much of what I described in our first chat. I was a bit apprehensive about using a travel company, but I would use Original Travel again.

See all our Japan trips
4 / 5

Italy
Nicola - Gloucestershire

Published on 10th April 2025

Seamless and brilliant customer service. Given 5 star treatment and extra nice touches as a honeymoon couple. My husband was given excellent wheelchair assistance throughout.

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5 / 5

Finland
Michael - Bahrain

Published on 10th April 2025

The trip was a fantastic experience. I need to specifically single out the staff at Javri Hotel. They were absolutely fantastic and probably one of the best we have had. I would highly recommend other clients of yours staying there. We cannot thank them enough for everything they did to ensure our experience met our requirements and exceeded them.

See all our Finland trips


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