What our clients say about us
All ratings shown below are from people who have travelled with us. Good or bad, reviews are published on the site, provided they respect our editorial charter.
USA
Published on 05/05/2025
I would 100% recommend booking your next holiday trip through Original Travel. We found the whole process so easy, and our travel consultant, David, was amazing, ensuring that all the excursions and wishes of this trip were met. Nothing was too much to ask! We cannot thank Original Travel enough for our amazing once-in-a-lifetime trip and will definitely be booking through them again.
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Mexico
Published on 29/04/2025
We planned and booked our two-week honeymoon in Mexico with Original Travel and could not have had a better experience. From the first time we reached out, our travel consultant Oliver was immensely responsive and knowledgeable, helping us put together a great itinerary in no time. We were able to make adjustments easily and rely on Oliver's recommendations of where to go, what to see, and how to avoid the crowds. We loved every stop of our trip in Mexico and all the guides we worked with on the ground were very friendly and knowledgeable. What's more, we had great feedback from our local guides about their relationship with Original Travel. We had a wonderful trip and would highly recommend booking with Original Travel - we certainly will be doing so again.
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Italy
Published on 24/04/2025
Extremely engaging, responsive, timely and brilliant service. Loved the Dossiers, they were so handy for day-to-day use, especially the restaurant suggestions. Our Rome Concierge, Giorgia, was fantastic, she was always there when we needed some help. I knew what my teens wanted from our Rome trip and the itinerary was perfect. Superbly organised, it was exactly what I was hoping for and ticked all the boxes.
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Australia
Published on 24/04/2025
Pre-booking phone call and emails were very helpful in planning our itinerary. As our trip involved travel and flights within Australia our Concierge was regularly in touch to check on our progress. The Original Services enabled us to relax. Our 4-week holiday in Australia was fabulous. We particularly enjoyed the two multi-day hikes, Spicers Scenic Rim Trail and the Arkaba Walk. We certainly would consider using Original Travel again.
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Costa Rica
Published on 24/04/2025
The local Concierge in Costa Rica was brilliant! Some memorable moments were the wildlife in the grounds of Tenorio Lodge - sloths, tapirs, monkeys, and birds, as well as jungle walks with a very knowledgeable and enthusiastic guide (Kevin) with equipment that enabled us to see flora and fauna close-up.
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Egypt
Published on 24/04/2025
The trip was amazing and perfectly planned, and our guide during the Nile cruise was wonderful.
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Egypt
Published on 22/04/2025
The entire Original Travel team were extremely helpful. Extremely efficient responses, took the time to answer all my questions and tailored the trip to exactly what we wanted. The hospitality at both stays was incredible. Especially appreciated the team on board the boat who accommodated our dietary requirements amazingly, and put together a wonderful, memorable anniversary for my parents. The app and the Dossier shared ahead of the trip were amazing, and the airport services were a lovely additional perk!
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Egypt
Published on 17/04/2025
Lucy was extremely knowledgeable about Egypt. She gave us a lot of options, great suggestions and guided us so we would get the most out of our trip. She was a pleasure to work with. Communication was outstanding from the entire team in Egypt. The trip of a lifetime! Our days on the Nile aboard the SS Sudan were the highlight. Our guides throughout the trip were excellent - extremely knowledgeable, friendly and passionate about the history of their country.
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Colombia
Published on 17/04/2025
The Concierge was able to very quickly make new arrangements in the event of cancellations, etc. We felt confident that we were in very capable hands. The Original Services make the trip effortless. The guides and ground handlers were outstanding.
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Japan
Published on 17/04/2025
We were incredibly impressed by Frances' enthusiasm and empathy as well as her professionalism and efficiency. The Concierge was easy to access and always responded promptly. A once in a lifetime experience. We were lucky with the weather but the logistical planning, the accommodation, the trips and the restaurant recommendations all proved to be first class.
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