Italy
Customer reviews

Published on 24/04/2025

Extremely engaging, responsive, timely and brilliant service. Loved the Dossiers, they were so handy for day-to-day use, especially the restaurant suggestions. Our Rome Concierge, Giorgia, was fantastic, she was always there when we needed some help. I knew what my teens wanted from our Rome trip and the itinerary was perfect. Superbly organised, it was exactly what I was hoping for and ticked all the boxes.

Published on 10/04/2025

Seamless and brilliant customer service. Given 5 star treatment and extra nice touches as a honeymoon couple. My husband was given excellent wheelchair assistance throughout.

Published on 24/03/2025

We had a great time and while we're not sure where we'll go next, we will definitely book with Original Travel again

Published on 24/03/2025

My agent Izzy was patient and wonderful. She answered my questions quickly and gave me a lot of options. The hotels selected were in excellent locations and high quality. The app was great to remind us of our itinerary. Our Concierge in each location was wonderful - they communicated well and were a calming presence. It was a pleasure to know all our travel arrangements were taken care of ahead of time and our privately booked tours were the best.

Published on 20/02/2025

All hotels, excursions and drivers were amazing. Izzy is phenomenal. All Concierges were great. Many thanks!

Published on 29/11/2024

Once again, a superb Original Travel experience and faultless service throughout, both at the booking stage and in all of the locations we visited.

Published on 19/11/2024

Our trip exceeded our expectations. Excellent communications before, during and after the trip, as always.

Published on 21/10/2024

The trip was great - logistically flawless and exceeded my expectations.

Published on 03/05/2024

The team were very receptive to input and helpful and overall the trip to Venice was very good. Guides were knowledgable and supportive. Would definitely consider using Original again. UK staff very helpful.

Published on 26/04/2024

Highlights included the visit to Monreale and Villa Tasca with a very nice guide, and the visit to Palazzo Gengi where we were given a guided tour by the Principessa. Emily could not have been more helpful.