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We were delighted with the service offered by Original Travel during our trip to Laos. I know we can be quite fussy, but all our requirements were taken into account, and every request was positively dealt with by our advisor. As the date of the trip approached, we received a dossier with details on our entire trip, etc. During the trip, we made contact with the local Original Travel concierge who was very helpful. In short, we had great support before, during and after the trip. My advice - make things easier for yourself with Original Travel and get the most out of your experience in Laos!