Client Reviews - Page 22

– Original Travel –

What our clients say about us

All ratings shown below are from people who have travelled with us. Good or bad, reviews are published on the site, provided they respect our editorial charter.

5 / 5

Egypt
Stuart - Surrey

Published on 28th February 2024

Our initial contact at Original Travel was very responsive to our needs. Flawless execution of ground arrangements.

See all our Egypt trips
5 / 5

Mexico
Elaine - London

Published on 28th February 2024

The accommodation was in an excellent location and booking with Original Travel made it easy and gave us reassurance. Excellent restaurants were booked for us.

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5 / 5

Egypt
Dylan - London

Published on 21st February 2024

The booking process was fantastic! Isabel and her team were so knowledgeable and helpful to plan exactly the unique tailored trip we wanted! The trip was absolutely incredible! The experience of being on the SS Sudan sailing down the Nile was unforgettable. We couldn't have asked for better guides along our way, with a special shout out to Dr. Mo who guided us both on and off the boat. He was superb! Also, special thanks to Aisha in Cairo (and our awesome driver there) who both heard how much I loved Koshari and arranged for a special Koshari lunch treat on my last day. And to Rasha who heard how much my wife loved dates and stopped along the way to Abu Simbel to pick up some fresh organic dates for her. The trip was amazing, but our guides especially were wonderful. Communication was easy, love the use of WhatsApp, and the app was a nice addition. Concierges were very helpful. As for the local representatives on the ground who met us in person, they were excellent! So much of it was incredible! Absolutely loved the camel ride around the pyramids. Staying at the Mena House with the Great Pyramid right outside our window was fantastic! The food (especially the koshary and falafel) was great. Everything about our time on the SS Sudan was a one of a kind perfect experience. Especially loved the Old Cataract Hotel in Aswan and relaxing in the pool in the middle of January with beautiful surroundings. My wife adored Philae temple (and it's many cats) so much that after seeing it in the daytime we went back again for the sound and light show at night.

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5 / 5

Sri Lanka
Hugh - Kent

Published on 18th February 2024

Frances was outstanding throughout and made the booking process seamless. It was the holiday of a lifetime. She listened carefully to our brief, offered expert advice and guidance and provided 5-star customer service from initial enquiry to after-holiday follow-up. She delivered exactly what we had asked for and added value at every point — you are very lucky to have her on your team. Our guide Prabath was also very good indeed.

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5 / 5

Egypt
Vivienne - West Sussex

Published on 12th February 2024

The cruise on the SS Sudan was excellent. I think we hit the jackpot with the guide assigned to our group of six for the various trips from the Sudan. The trips to the Valley of the Kings and Queens was thoroughly fascinating. Our guide and driver in Cairo were very good indeed. The whole trip was memorable really from start to finish.

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5 / 5

Egypt
Georg - Bavaria

Published on 10th February 2024

During the booking process, there was excellent input to all questions and outstanding recommendations. Everyone was always very friendly and professional. All the concierges were very attentive and helpful. There were too many memorable moments to mention and there is nothing you can change, a very big thank you to everyone in the team!

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5 / 5

Egypt
Sarah - Devon

Published on 9th February 2024

Everything ran like clockwork and exceeded our expectations in every way. The Concierges were always there waiting for us and made us feel very taken care of. The staff on the SS Sudan were outstanding.

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5 / 5

Egypt
Erik - London

Published on 5th February 2024

There's not enough space here to express how great this trip was, thanks to Original Travel. The entire trip was memorable and the expert Egyptologist guide made it even more meaningful. Holly could not have been more accommodating and more helpful, and she really made the trip special for us.

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5 / 5

Egypt
Gillian - London

Published on 5th February 2024

James, who put our holiday together, was very efficient and knowledgeable about all the places we were visiting or staying at in Egypt, we couldn't fault any of his planning. In fact, re accommodation, we were glad he suggested we should take a suite on the boat. Staying in the modernised part of the Old Cataract Hotel in Aswan was good. For our last night in Luxor he suggested the Hilton, which was quiet and relaxed and just what was needed. We felt able to have full confidence that all our transfers and meet ups, with guides and support staff would happen according to our schedule. The app with our holiday details was very useful. Our hotels were all excellent as expected. The four nights on SS Sudan were superb, we feel very privileged to have been able to do the Nile cruise section of our holiday on such a special boat, with a superb team running the hotel side of things. The restaurant was very good and the superb food and service surpassed our expectations. Using the app and WhatsApp to make contact worked well. Our guides in Cairo and Abu Simbel were excellent. We learned a lot about Ancient Egypt and Egypt today. Keep up the good work…. We would definitely consider using Original Travel for future holidays.

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5 / 5

Egypt
Daphne - London

Published on 5th February 2024

Ben was amazing. He was so responsive and helpful and planned the perfect trip. Our guide in Cairo, Mamoud, was outstanding. We had little need for the concierges because everything was planned so well. They were very responsive. The tomb of Nefertari and the valley of the workers was amazing. The Cataract Hotel was a real highlight.

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100% tailor-made holidays

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Our team of destination experts will get to know you and your unique requirements for your holiday

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