Client Reviews - Page 14

– Original Travel –

What our clients say about us

All ratings shown below are from people who have travelled with us. Good or bad, reviews are published on the site, provided they respect our editorial charter.

5 / 5

Japan
Rosalyn - Northumberland

Published on 11th April 2025

Joyce took on board everything I told her and came up with an itinerary that included everything I hoped to see and do - plus more. I was so impressed. I loved the app and used it frequently. What a dedicated Concierge team - they were an absolute dream and I'm not sure I can go anywhere without them in the future. Joyce is a real credit to your company and managed to bring together so much of what I described in our first chat. I was a bit apprehensive about using a travel company, but I would use Original Travel again.

See all our Japan trips
4 / 5

Italy
Nicola - Gloucestershire

Published on 10th April 2025

Seamless and brilliant customer service. Given 5 star treatment and extra nice touches as a honeymoon couple. My husband was given excellent wheelchair assistance throughout.

See all our Italy trips
5 / 5

Finland
Michael - Bahrain

Published on 10th April 2025

The trip was a fantastic experience. I need to specifically single out the staff at Javri Hotel. They were absolutely fantastic and probably one of the best we have had. I would highly recommend other clients of yours staying there. We cannot thank them enough for everything they did to ensure our experience met our requirements and exceeded them.

See all our Finland trips
5 / 5

France
Catharine - Staffordshire

Published on 10th April 2025

All was excellent. Delightful hotel, perfectly placed. Lovely staff, great breakfast. The weather was perfect!

See all our France trips
5 / 5

Egypt
Fabienne - London

Published on 8th April 2025

Beautiful experience in Egypt on the SS Sudan. A step back in time on this Belle Époque steam ship, beautiful service, great staff and wonderful surroundings!

See all our Egypt trips
5 / 5

Japan
Jacquie - Buckinghamshire

Published on 2nd April 2025

Holly was really knowledgeable and understood what we were looking for - she made it easy. It went like clockwork and hit the brief. Holly and Ana were always responsive, understood our queries and gave good advice. Having the web router was a real advantage when you are out and about relying on Google maps, etc., and the Original Travel App was great and much used.

See all our Japan trips
5 / 5

Norway
Sheena - Bedfordshire

Published on 31st March 2025

Fabulous Concierge. When our internal flight was rerouted, she stayed in telephone contact even though her working hours had ended to ensure we got to our destination successfully.

See all our Norway trips
4 / 5

Morocco
John - Kent

Published on 31st March 2025

Particularly memorable moments were the guide in Marrakech, the hotel Nomad in Marrakech and the all day trek in the Atlas mountains.

See all our Morocco trips
5 / 5

Egypt
Richard - Wiltshire

Published on 31st March 2025

The Old Cataract was just sublime, and the crew of the SS Sudan went way above and beyond whenever they could. The guides were all interesting and very informative, and obviously very much knew their stuff. All the Concierges were unfailingly polite, helpful and spoke superb English - we very much felt at ease in their hands. We said often that this was one of our best holidays, and staying in the Agatha Christie suite on the SS Sudan was absolutely wonderful.

See all our Egypt trips
5 / 5

Bhutan
Alison - London

Published on 31st March 2025

Great advice from pre-booking all the way through to the trip. Everything was taken care of - a first class trip with fantastic support from the start.

See all our Bhutan trips


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