I'm emailing you to sing the praises of Neill Gosh who organised
the most amazing trip to the Andaman Islands recently.
I know they are part of your team and I also know Tim Simmond
I always think that all your hear, as tour operators, is what
went wrong with people's holidays and not enough about what went
Neill and I planned this trip more than a year in advance so
there was ample opportunity for either of us to lose our cool but
it went utterly smoothly from start to finish. I've never met
Neill, but he was utterly charming and professional to deal with
and I always felt that he understood exactly what I was looking for
and came up trumps. We had the most amazingly different and unusual
holiday in one of the remotest parts of the world, and a lot of
that was thanks to Neill (and my husband who paid!).