Egypt
Customer reviews - Page 5

Published on 24/04/2024

From start to finish, all of our interactions with the staff at Original Travel were absolutely first class. They were so invested in us and that helped ensure that we had the trip of a lifetime! This trip exceeded all of our expectations and dreams, which were very high. It was amazing knowing that we could reach out to Original Travel at any time and that someone would be there to help us, no matter where we were or what our concerns were. It was definitely a VIP experience from beginning to end! All I can say is that we are now loyal OT clients for LIFE! Please keep up the good work and do not change how you do things! There is a lot in this life that money can buy, but you cannot put a price on good people and customer service, which OT has in abundance.

Published on 18/04/2024

Original Travel were fabulous.

Published on 18/04/2024

From the moment we got in touch with Original Travel - the booking process and all our questions were dealt with promptly. Exceptional - we feel like VIPs! Our trip on the SS Sudan and the sites that we visited along the Nile were the absolute highlight. Our experience was made extra special with our excellent guide, Abdul.

Published on 15/04/2024

It was a truly amazing trip - we loved the sights, the people in Egypt were so kind, the food was fantastic, our hotels were top notch and the support we received from Original Travel made the trip so easy. The thoughtful birthday gift was a kind surprise that made me feel extra special.

Published on 15/04/2024

SS Sudan is a dream; great food, fantastic staff!

Published on 18/03/2024

We had a lot of helpful guidance for a trip to a country we had never visited. It was the SS Sudan that was the reason for the trip and Egypt was incidental! The ship certainly has the WOW Factor. However, of course, Egypt’s Tombs and Temples are magnificent and Mustafa, our guide, made them come to life. Fatma was great at the Nubian Museum too and we got a good sense of Nubian life from her having lived in a Nubian village all her life. Ahmed at Luxor was a delight and a surprise to see at the Passport Control and looked after us well until we alighted the SS Sudan. Mina at Aswan went above and beyond. Even arranged a boat and escorted us to our Apertif treat at the Cataract Hotel and got us a boat to get back to the hotel. Our consultant was Lucy and we had great faith in her, she did a good job. The highlight, of course, was SS Sudan. A breathtaking ship. All crew, food, half days spent reading on the ship. Everything happened like clockwork, we never had to wait or wonder what was happening. I loved the early morning starts driving through country villages waking up and seeing the children going to school and the bread coming out of the ovens. Overall, you provided us with a holiday with amazing memories. We look forward to another trip with Original Travel in the future.

Published on 28/02/2024

We had a wonderful experience in Egypt. We wish to thank you for all the arrangements. Cruise on the Nile on the Steamship Sudan was the best part. The view, atmosphere, smooth cruise and relaxing time was more than expected. Your arranging the Lady Duff Gordon suite for us was much appreciated. The staff on the steamship was very agreeable. Of the guides, David in Cairo has our praise. Not only knowledgeable, but kind and a very warm personality. All in all, I have high appreciation of your professionalism. Thank you again, James, for all your kindness and professional work.

Published on 28/02/2024

We had the most amazing time. I think we had very high expectations at the start and they were comfortably met and exceeded throughout. A big thank you to you and your colleagues who were all fully committed to helping us get the most from our trip. The experience on the SS Sudan was exceptional. We were extremely happy with our room and, on consideration, preferred the period ambiance of our room to the more modern suites we saw. The service on board was exemplary. We felt extremely secure with all the staff, guides and representatives taking great care to ensure our safety. As a result we could really enjoy every moment to the full and were most definitely made to feel special and well looked after throughout. Our trip to Abu Simbel was well worth the drive and we were particularly taken with our guide Rasha on this excursion. She really listened carefully to our questions, and gave us clear relevant answers. Her command of English was particularly outstanding which helped enormously. Houda also covered an immense amount of ground in Cairo and helped us get the most out of our visits especially in the Cairo Museum. We have been so delighted with our experience with Original Travel I feel sure that we would be likely to book another holiday with you. Thanks again. This has been our best holiday ever.

Published on 28/02/2024

Our initial contact at Original Travel was very responsive to our needs. Flawless execution of ground arrangements.

Published on 21/02/2024

The booking process was fantastic! Isabel and her team were so knowledgeable and helpful to plan exactly the unique tailored trip we wanted! The trip was absolutely incredible! The experience of being on the SS Sudan sailing down the Nile was unforgettable. We couldn't have asked for better guides along our way, with a special shout out to Dr. Mo who guided us both on and off the boat. He was superb! Also, special thanks to Aisha in Cairo (and our awesome driver there) who both heard how much I loved Koshari and arranged for a special Koshari lunch treat on my last day. And to Rasha who heard how much my wife loved dates and stopped along the way to Abu Simbel to pick up some fresh organic dates for her. The trip was amazing, but our guides especially were wonderful. Communication was easy, love the use of WhatsApp, and the app was a nice addition. Concierges were very helpful. As for the local representatives on the ground who met us in person, they were excellent! So much of it was incredible! Absolutely loved the camel ride around the pyramids. Staying at the Mena House with the Great Pyramid right outside our window was fantastic! The food (especially the koshary and falafel) was great. Everything about our time on the SS Sudan was a one of a kind perfect experience. Especially loved the Old Cataract Hotel in Aswan and relaxing in the pool in the middle of January with beautiful surroundings. My wife adored Philae temple (and it's many cats) so much that after seeing it in the daytime we went back again for the sound and light show at night.