What our clients say about us
All ratings shown below are from people who have travelled with us. Good or bad, reviews are published on the site, provided they respect our editorial charter.
Published on 05/05/2025
I would 100% recommend booking your next holiday trip through Original Travel. We found the whole process so easy, and our travel consultant, David, was amazing, ensuring that all the excursions and wishes of this trip were met. Nothing was too much to ask! We cannot thank Original Travel enough for our amazing once-in-a-lifetime trip and will definitely be booking through them again.
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Published on 15/04/2025
David really listened to what we wanted and he put an amazing itinerary together. We booked our trip almost a year in advance and David went through everything with us just before we were due to leave, even remembering that one of our group was celebrating his 50th birthday during our trip. It was a fabulous and varied trip. The Dossiers were very helpful and it was reassuring to have the Concierge as a contact - very impressed. Having the eSIM was an extra bonus.
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Published on 28/03/2025
Great hotel recommendations and itinerary. The app is great, we loved having all the information in one place. The restaurant recommendations were good, and we like that there are links directly to Google maps, etc. We didn't use the Concierge service but it was good to have as backup.
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Published on 20/01/2025
Our consultant really listened to us and provided us with great ideas and an itinerary we really enjoyed. Due to the LA fires, our trip had to be completely changed for the last five days - the Concierge sorted our car hire and suggested amazing new locations which finished our trip off perfectly. They couldn't have been more helpful. This is our first trip with you, but now we would always use you due to the personalised care, attention to detail and amazing Concierge service.
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Published on 04/11/2024
No detail is too big or too small. Exemplary service and care. Your E-Sim feature is BRILLIANT! The app, comms and the WhatsApp group you set up for us so we could find the driver, were all great. The Concierge was so friendly and helpful.
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Published on 08/10/2024
Absolutely fantastic trip - good variety of trips. The Concierge service worked well in looking for restaurants for us and booking where possible.
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Published on 07/10/2024
Excellent communication between David and myself regarding length, structure and time spent in places. The little touches of 20 dollars in cash, lounge access, e-sim (which was brilliant!) plus the other services made the difference with other travel agents.
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Published on 21/08/2024
Original Travel were excellent, as was the Ranch at Rock Creek. The Concierge team was also super responsive and helpful. Our son injured his wrist on the trip, and we needed to make urgent changes to our flights. Our consultant was incredibly helpful and responsive - it made an immense difference to our trip, and so please do pass on our thanks.
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Published on 16/05/2024
David really understood our brief and put together a trip which reflected our requirements. The planning and organisation were faultless, and the timings were appropriate, with a good balance of activities and leisure days.
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Published on 02/04/2024
Overall the trip was a great success and I have no doubt that we will use Original Travel again. Your local Concierge team exceeded all expectations!
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