Most of the rooms and suites are housed in the main building, and many feature traditional hand-painted Bhutanese wall designs. There are also a few one-and-two-bedroomed villas in the surrounding pine forest, which have private spa treatment areas, personal butler service and panoramic views of the Paro Valley.

The Shambala Retreat spa offers a range of massages and Asian-inspired therapies, as well as a hot stone bath house and an indoor pool with an outdoor sundeck. There is also a gym and a yoga studio overlooking the Paro Valley.

The restaurant serves modern, light cuisine and the menus include local, organic produce such as butter, cheese, honey, red rice grown in the fields below.