You are currently on our UK website, would you like to visit our US website?

Yes No
Itineraries Where to go Collections More
Who Small Groups What Art, Archaeology & Architecture City Breaks Culture Fix Diving Do Before You Die Gastronomic Treats Heritage Travel Hotels We Love Island Hopping Luxury Adventure Reconnect Travel Romance Wildlife
When Christmas & New Year Easter Family Holidays Family Christmas October Half Term Use it or Lose it Winter Sun How Messing About in Boats Road Trips Skiing Holidays Slow Travel Train Travel Europe Walking Holidays

View All Collections

Start planning your perfect trip

Use Add to ideas + to collect your trip ideas, share with friends or make an enquiry.

Please Sign-in or Register to save My Ideas for later

1 item added to my ideas

Collect your trip ideas, share with friends or make an enquiry.

Please Sign-in or Register to save My Ideas for later

Continue browsing

Open today until 10pm

Call +44 (0) 20 7978 7333

Monday:
9am until 10pm
Tuesday:
9am until 10pm
Wednesday:
9am until 10pm
Thursday:
9am until 10pm
Friday:
9am until 6pm
Saturday:
Closed
Sunday:
Closed
Best time to go
Where to go when
Where to see what
Where to see what
Blog
Explore the blog
Brochure
Get the brochure

My Ideas 0 Enquire +44 (0) 20 7978 7333

Opening Hours

Concierge

Our Local Concierge Service

Our global network of Concierges are always on hand to take your holiday experience to the next level. The Concierges live locally, know their destinations inside and out and are a phone call (or WhatsApp etc…) away to arrange additional activities. They can:

  • Make any last minute changes to your itinerary
  • Recommend the hottest restaurants (and secure that elusive table)
  • Tip you off about the local haunts most travellers never know about
  • Generally anticipate your every need while away

Original Travel is the only travel company in the UK to offer this service - we believe our local Concierges add another dimension entirely to your trip.

Concierge Case Study
Some examples of what our brilliant Original Travel concierges can do for you:
South Africa
Returning from hiking the trails in the Mont Rochelle Nature Reserve, James and Anna realise they’ve locked the car keys in their hire car. Our Concierge Zola orders them a taxi and tells the couple to go ahead with their lunch plans nearby while she takes care of it. After a wonderful lunch, James and Anna return to the car to find a locksmith with the keys and their car unlocked.
India
As huge Bollywood fans, David and Emily are on a private guided tour of a Mumbai film set. Our Concierge Alisha surprises them with the opportunity to act as extras on a live film set. Ecstatic, the couple are dressed in traditional costume and join the cast. Alisha later sends them a memory stick with the evidence!
Australia
After enjoying a family surf lesson on Bondi Beach, the Greenwood family rush back to their hotel to be in time for their dinner reservation. On arrival, they read a note from our Concierge Denis saying, ‘I hear your surf lesson overran so I moved dinner back by an hour. I thought you might like more time to celebrate catching your first waves!’
South Africa
The Brayshaw family wake up in Cape Town ready to start their beach day, only to open the curtains and find out that it's raining. They call local Concierge Carol to find out what there is to do in the area with their girls (aged five and seven). Carol recommends that they head to the Cape Town Science Centre which has lots of indoor activities and interactive exhibitions for children.
Italy
This evening was supposed to be date night for Charlie and Jenny but their one-year-old daughter, Maya, has been having a cranky day. Jenny WhatsApps their Concierge, Sophia, who rearranges both the babysitter and dinner reservation for the following night.
USA
While out on their private guided tour of Ellis Island and the Statue of Liberty, the Bell family realise that they are running late for their dinner and evening tour of MoMA. They are relieved to receive a message from Concierge James to say 'I heard you are having fun with Lady Liberty so I moved your evening plans back by an hour - no need to rush! And take lots of photos!'
South Africa
India
Australia
South Africa
Italy
USA
Newsletter Sign-Up

Get the latest travel advice, information and inspiration in our newsletter.

Brochure
Brochure Sign-Up

Our beautiful, free brochure is packed with insider information and incredible travel ideas from every corner of the planet.
Get the brochure

About Us

We are a creative luxury travel company who take a thoughtful approach to creating tailor-made holidays that perfectly fulfil your needs. Read our story

Planning a Holiday

Talk to our team of thoughtful experts about your travel needs:
+44 (0) 20 7978 7333 Contact us online

Supplier

If you are a supplier and would like to contact us:
+44 (0) 20 7978 7333 product@originaltravel.co.uk

Why Us

Our meticulous planning, in-depth knowledge, honest advice, award-winning service and financial protection all ensure that you will enjoy the most memorable holiday experience. Why us

Press

For all press enquiries, please contact our marketing team:
+44 (0) 20 7978 7333 press@originaltravel.co.uk

Feedback

For all other feedback please contact:
+44 (0) 20 7978 7333 feedback@originaltravel.co.uk