Original
Services
At your service
Around the world
100% carbon
absorption
We are proud to absorb 100% of the carbon footprint generated by the air transportation of each holiday taken by our clients. We have also decided to include those flights independently booked by clients. In order to achieve this goal, we are participating alongside eight European groups in the new €100m Livelihoods Carbon Fund, to help fight global warming. We are doing so by taking a highly practical approach aimed at having a strong local social and economic impact.
Destination specialists
Our destination experts travel extensively, making them perfectly placed to craft holidays filled with authentic experiences. Taking a thoughtful, personal approach, they tailor each trip around what matters most to you and add special touches to bring your dream holiday to life.
Airport fast-track
We can arrange for you to skip the queue with access to a dedicated Fast Track Security line, or have a member of our team meet you earlier in the departure hall to help fast-track you through both check-in and security.
ATOL & ABTA
Every one of our holidays is bonded through ATOL and ABTA, the industry's gold standard for financial security. Book with total confidence, backed by full refund or repatriation cover should you ever need it.
Airport Lounge Access
We can arrange complimentary drinks and snacks in the comfort of a lounge or bar before you make your way to your flight.
Booked seats &
boarding passes
The last thing you want to be worrying about before a relaxing holiday away is where you’ll be sitting on the plane. That’s why we pre-book them when you confirm the trip. Then, the day before departure, we check you in and send your boarding passes so at the airport you can go directly to baggage drop-off.
Our Concierge service
A connoisseur of their country, our Concierges are on hand to take your trip to the next level. Before you even set off on your adventure, your dedicated Concierge will be informed of all of your trip’s details and your likes and dislikes. When you arrive, they’ll be in touch to let you know that they’re on hand to help with everything, from last-minute changes to tips and tricks on where to go and what to see.
Expert guides
With the help of our expert guides, you’ll be able to really get under the skin of your destination. Experience life as a local and return with an authentic understanding of a new culture.
24-hour helpline
Even when you’ve planned a holiday down to the finest detail, things can still go wrong. Not to worry, we have you covered with our 24-hour helpline. So if you’ve missed your plane or lost your luggage, we’re only one call away.
The Original
Travel app
Our handy app gives you access to your day-by-day itinerary; details and photos of your accommodation; important contact information, including our in-country Concierge; as well as a selection of recommended restaurants, shops and things to do and see, all visible on a GPS map within the app. And better yet, this can all be accessed offline once you have downloaded the information in the app, so you won’t have to worry about pesky roaming charges while you are away.
Welcome
Whether it’s an early morning arrival or a late departure, we can arrange for you to check-in/out of your accommodation at a time that’s convenient to you. We can also arrange a room for the day on certain stopovers.
Detailed Dossiers
Available on the Original Travel app and in your documents, our Detailed dossier of recommended restaurants, shops, museums and more will be your trusted travel companion.
Stay connected
Stay in touch while you're on the move with either an eSim or Wi-Fi router (depending on the country you are visiting). We can provide an eSim or virtual sim card, which allows you to connect to the internet on your smartphone, or an international mini router, which allows you to connect to Wi-Fi on your various devices (mobile, tablet, laptop). Both mean you can avoid absorbing significant mobile roaming costs while you are away, although they are subject to local network coverage.
Our travel family packs
Inject some fun into your family holiday with our family fun packs, designed in partnership with children's party people Sharky & George. They include tailored destination info, challenges and games for every child (aged three to ten).
Plus much more
Borrow a GoPro
If you’re going on a dive holiday with Original Diving (our dive division), we will lend you a top of the range GoPro to film and photograph your dives. We’ll arrange for you to return the camera after the trip.
Perfect Picks
With your next adventure on the horizon, it’s time to start getting excited about where you’re going. With destination-specific music playlists and reading recommendations, you’ll be able to fully immerse yourself in a new culture before you’ve even left the country.
Reserved
We can recommend restaurants that we think you’ll love, and make sure they are pre-reserved long before you even travel. If you’re travelling with children, we know the restaurants that really understand families, like the pizzeria in Mexico where the waiters play keepy-uppy with the children while they wait...
Like a local
Take an informal stroll (tailored to your personal interests) with a local resident who’ll share tips and recommendations, and give you a genuine insight into local customs. It’s an enriching and original experience.
Fixers
There’s no one like a local to provide extra insight on a destinations, whether regarding politics, religion, economics, society or culture. Our fixers help unlock a country, making for a trip punctuated with memorable encounters only possible thanks to our excellent local contacts and knowledge.