Our expert team takes pride in their thoughtful approach to planning your holiday. We find out what you think might make it extra special, then sprinkle in our own special little touches ( even a surprise to enjoy while you’re away) to help create your dream holiday.
The number of countries we have helped our clients discover. So far.
'Thank you, not just for the seamless organisation of the whole trip, but your knowledge and judgement in terms of where we went and for how long. That takes special skills to judge.'
We’re here to take the stress out of the holiday planning process. You can be as involved as you want, and you are always in control. Everything is tailored to your exact needs and tastes, and we will keep tweaking and adapting until it feels just right.
The number of countries the team of 34 at Original Travel have either lived or worked
'It couldn’t have been easier or more convenient for us, flexibility was key and booking our holiday with Neill was a breeze! Many thanks for all your assistance and attentiveness.'
After a decade in business and a lifetime of living and travelling in our destinations, we have developed a deep knowledge and formed relationships with the most impressive experts in their fields. We pride ourselves on being able to ask the right questions so that you can trust we get exactly what you’re after.
The years of combined experience we have in creating tailored holidays
'Dave's passion for travel is contagious and knowledge of Italy appears to be endless! Never pushy, his suggestions were spot on and lead us to places we would never have discovered ourselves!'
Depending on what you’re booking, our price will be comparable to what you’d pay by going direct…it might even be cheaper. We make our money by negotiating contracted rates with the hotels, expert guides, activity providers and airlines we work with.
We monitor our costs very closely. Our analysis shows that holidays booked with us average 2.7% above what you might expect to pay by going direct, which we think is a small price for the award-winning service you receive.
Of our clients are either repeat clients or referred by existing clients.
See a cost comparison between using us and booking direct when planning a 10-day honeymoonView our price comparison
Things can go wrong, it’s how we deal with these situations which really sets us apart.
Should anything dramatic take place (like a volcano erupting!) and you can’t go on holiday we offer a) deferral to a later date, b) an alternative holiday of similar standing or c) a full refund. If you were on holiday and stranded we have a duty of care towards you. The clients we have looked after in these situations are some of our most loyal.
Number of calls we received during the 2010 Icelandic ash cloud crisis, our meticulous planning in response avoided any glitches
'After a horrible experience booking directly, we vowed to use an operator and Original Travel have been amazing. Thankfully we had no need to call whilst away, but knowing they were there was a weight off our minds.'
We’re very proud of the awards and positive press that recognise the quality and dedication of our service.
We have won 16 awards since launch, including (on multiple occasions) the UK’s Best Tour Operator and Best Short Break Tour Operator awards at the extremely prestigious Guardian and Observer Travel Awards. Since 2003 we have tried constantly to improve our multi-award winning service and have grown more than 20 times over, yet every year over 80% of our clients either come back for more or are referred to us by existing clients. We hope that speaks volumes about not only our service but also our prices.
Consecutive years in which we have received major Guardian & Observer Travel awards
'A fanatical devotion to seeking out the most original of travel experiences and impeccable care before, during and after your trip are what mark Original Travel out as one of the leaders in their field.'
We are a fully bonded tour operator so your money is always safe with us.
By booking through Original Travel you have the security of a financially protected holiday as offered by our ATOL licence (5922) and the insurance we are required to have as members of ABTA (Y5632). Furthermore we are monitored by AITO to ensure our clients are fully protected. Most of our flights and flight-inclusive holidays are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions at www.originaltravel.co.uk for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate. When you buy a holiday that does not include a flight, as a condition of our membership of ABTA, protection is also provided. Details of this protection for holidays that do not include a flight are set out in our booking conditions viewable at www.originaltravel.co.uk/terms-and-conditions.
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We are a creative luxury travel company who take a thoughtful approach to creating tailor-made holidays that perfectly fulfil your needs. Read our story